Frequently Asked Questions
Here are some of the most common questions about our online platforms:
BIS - BORN Information System
Forgot Password |
Forgot your password? No worries! Here's how you can reset your password:
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Forgot Security Questions |
Follow these steps if you’ve forgotten your security questions:
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Forgot User Type (PIN/PHONE) |
Forgot your user type? No problem!
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Can I include Personal Health Information (PHI) in an email? |
No, please don’t send PHI by email.How to properly share PHI information:
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View Sonographer Curve |
Do you need help viewing your sonographer curve? We can help you!
Resources: |
Create Sonographer Account at PSO/BORN |
Need help creating your NTQA account at PSO/BORN? We’ve got you covered!
Resources: |
Data Request |
The data request process depends on the type of information needed. |
Create New Account |
New BIS accounts are created by your local administrator.
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Was this FAQ helpful?
If not, please fill out the User Support form or call toll-free: 1-855-881-BORN (2676).
Quicklinks
Navigate to key BORN tools and support pages with these time-saving and easy to remember links:
Login to BIS
bornontario.ca/login
Forgot password page
bornontario.ca/forgot-password
Check user type (PIN or CODE)
bornontario.ca/mfa-type
BIS Training site
bornontario.ca/training
Register for the NTQA program
bornontario.ca/nt-account
Request data
bornontario.ca/data-request
Coordinator Team
bornontario.ca/coordinator